Most orders are processed and shipped on the same business day if received prior to 3pm. However, please allow 24-48 hours for your order to be processed and shipped. Because a number of the items we sell are drop shipped from the distributor we are not in control of when all products from your order will ship. We may not always be aware of a products stock status prior to receiving your order. If any delays occur we will be sure to notify you as soon as possible.
For custom colors or orders requiring customization, please allow 3-5 additional business days to be shipped out. For items that are not in stock the ingredients would need to be shipped to us for proper preparation prior to shipping to you, the customer.
We ship via UPS and USPS. The most economical method will be used whenever possible, however some products have restrictions that require shipping by a specific courier.
Example estimated delivery times for domestic UPS Ground shipments is:
East Coast 1-3 business days
Midwest 2-4 business days
Southwest 3-5 business days
West Coast 4-6 business days
Please document any and all damage that may have occurred during shipment with photos. We do everything we can to package products as safely as possible but due to the weight and size of some of the boxes damage can occur. Dented cans should be assumed to be okay to use, please contact us with questions. In the event of a total loss of a shipment due to spillage & disposal by the shipping company please contact us right away.
VOLATILE ORGANIC COMPOUNDS (VOC)
Volatile organic compounds (VOCs) are emitted as gases from certain liquids – including some of the raw chemicals used to make certain liquid wrap products. These compounds are regulated at the Federal & State level. It is your responsibility to know your state and local laws surrounding the purchase and use of substances containing VOCs. There are numerous resources available to you online.
VERIFICATION OF CONTENTS
Please review the contents of your shipment upon receipt. If a discrepancy is noted, please take photos and contact us with any concerns. All shipments are verified by their package weight scanned into the couriers system. If there is a discrepancy with the products noted, Peel Up N Dye will utilize the confirmed shipping weight provided by the courier to determine what was included within the package when possible.